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A True Enterprise Tool For Automation Teams
Automation can be the competitive edge for a CSP, or it can be an exercise in sufficiency and survival. Complex, end-to-end process orchestration and automation drives efficiency, consistency and value.
Strategic Automation is the new competitive edge for Communications Service Providers. Today’s CSP cannot survive relying on RPA, scripts and other tactical tools for the scale and complexity demanded.
The worlds largest and most complex CSPs rely on CORTEX to drive down risk, increase consistency, efficiency and control. CORTEX is an Enterprise ready platform, but with all the ease of use you need.
CORTEX enables the world’s largest, most complex CSPs tackle the challenges and leverage the advantages that automation delivers to help them stay best in class.
How do we help you?
We have a class-leading product, delivered by World-class experts.
Rapid
Development
Quick
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Agile-Software
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Task-to-Process
Definition
Enterprise
Ready
Our Software
CORTEX is a strategic automation tool for large, complex CSPs.
Automation teams need powerful capabilities not just features and functions, but control and intelligent ways of working, especially when operating at scale and at pace.
When tackling the largest problems, the biggest processes Automation teams also demand visibility of automation and its performance. Equally important, you need to be able to design, build and deploy quickly.
Working in an agile way, CORTEX enables Automation teams to bring value quickly. Solutions can be easily iterated, changed, and extended to continue the automation evolution.
As an Automation platform, CORTEX has enviable features, clever capabilities and a reputation for performance formed over 20 years. Mature, stable, and performant automation starts with CORTEX.
Supporting you will be our team of experts. Many of our team have worked with and for the world’s largest communications service providers. Others have worked in Automation for their entire career.
Experience measured in decades, translates in to deep, meaningful, and valuable knowledge of how to help you and your colleagues transform your business with Enterprise grade automation.
- We will leverage our experience to shorten the delivery window.
- We will bring insight to your solutions team(s), so mistakes are avoided to begin with.
- We will help you build great automation, tackle the most complex of processes, and ensure you always bring results quickly and cost effectively
Our Experts
Our Experts live and breathe your challenges, like those we expect you face, every day.
Why choose CORTEX
Our software alone is not the reason why people buy CORTEX, we know what really matters to CSPs. Discover the difference with We Are CORTEX.
Easy to use and quick to master
We have tools that can automate the simple areas of our business but we need a platform that can deal with all of our needs not just the easy stuff.
Hyper scalability for Communication Service Provider operations
We work in a high volume business and our automation tools need to execute at speed and scale out to handle huge volumes of transactions.
Hyper flexibility to automate those parts others can’t reach
We have tools that can automate the simple areas of our business but we need a platform that can deal with all of our needs not just the easy stuff.
Use Cases for Automation Teams
As a dedicated CSP business we deep dive into every area of a CSP, take a look at some of our other use cases here.
Customer billing relies on an extensive underlying infrastructure to monitor, record, maintain data and apply required contractual parameters for accurate billing.
The current IT stack used within the circuit writing process required manual data input leading to inefficiencies.
Manual network fault management on trouble tickets for network infrastructure that were raised from customer complaints, by the operations teams.
The customer wanted to maximise the quality of their international voice network services whilst minimising costs.
Voice Resource Management was a manually performed process, from order to allocation and further provision.
Minimising unexpected downtime or systems availability for customer impacting Change Requests.