Billing

CORTEX can efficiently gather data from various network systems, ensuring a comprehensive compilation of usage statistics and payment records. A critical part of this process involves CORTEX validating the collected data for internal consistency, an essential step to guarantee the accuracy and reliability of the information used for billing.

Operators will often have tactical tools (e.g. RPA) to help with Billing Data, which over time erode cause further issues. CORTEX can harness existing RPA and make it and Billing data processes more defensive and reliable.

Once the reliable data is validated, it initiates the generation of customer bills. CORTEX monitors this process to identify any issues or ‘fallouts’ that may occur. If discrepancies or errors are detected, CORTEX promptly undertakes defined actions to address and rectify the root causes, ensuring the integrity and accuracy of the billing process.

CORTEX can manage the billing process proactively. It can suspend, resume, or restart the generation of invoices as necessary, providing flexibility and control over the billing operations. In preparation for invoice generation, CORTEX ensures that the billing system is fully equipped and ready – this includes verifying that there is sufficient disk space and that all necessary files and resources are readily available.

Throughout the billing cycle, CORTEX issues progress notifications at various key stages. These updates are sent to both internal teams and external recipients, maintaining transparency and keeping all relevant stakeholders informed about the progress of billing operations.