As a dedicated CSP business we deep dive into every area of a CSP. We have catalogued a number of our Use Cases here.
CORTEX focus exclusively on working for CSPs, and have built capability and experience which can only come from a rich seam of understanding, Customer confidence and experience within this very complex business type. Our Use Cases are designed to give you a glimpse in to the kind of work we do, how long it takes to achieve a return on investment, and where we are able, a sense of the investment levels and ROI period.
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You can search for Business areas like; Human Resources (HR), IT, Network Operations, NOC, Finance, Customer Experience, Customer Care, Sales, Supply Chain. Alternatively you can search for Technology areas such as 5G, O-RAN, VRAN, Nokia, CISCO, RPA, Interaction Portal, Core, Transport, Access, IP, DWDM, IP-VPN
An operator was facing significant revenue interruptions owed to clunky and laborious debtor processes.
A major operator had a manual process for systems and buildings access. Creating access for new starters, as well as removing for leavers and adjusting for movers created significant complexity for IT and HR teams.