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Advanced Automation Software For CSPs
CORTEX is a class-leading platform designed to help CSPs automate and orchestrate complex processes. Offering capabilities matured over more than two decades, CORTEX is the tool of choice for businesses like yours.
Why Users love CORTEX
The platform has been deployed in complex organisations and has operated at scale consistently and successfully for over 20 years. The orginal customer is still using that same solution today CORTEX has been evolved as our Customer’s business also scaled and evolved. Today, CORTEX is used by many, operating millions of automations every day, helping our clients do more with less, to stay compliant, be more efficient, more productive and to stay ahead in their respective markets.
Easy to
use
Sandboxes
for all
Integrated
Tools & Tips
Infinite
Canvases
'Re-build' +
'Build Better'
Why CSPs buy and keep CORTEX?
Making Enterprise buying decisions is not just about User Experience, or value for money. That’s often how tactical decisions are made; easy to use, but under-powered software or unsuitable software gets in to the business and shadow IT starts to form.
Enterprise solutions are often about bringing in controls, processes, governance. Its about empowering but not restricting in unnecessary ways. Effective change management starts with having a better, new world to operate within (BSS or OSS or both) and then helping take the users and the business to that place.
When considering ‘Why CORTEX?’ we hope to impress upon you why our clients selected and then have stayed with CORTEX.
Automation Governance
Because Automation Governance is not a 'nice to have', but essential.
Role Based Access Control
Centralised governance and control is critical to your businesses automation success as you scale. CORTEX’s granular access control means you can centrally control who can view, modify, create, release, and use automation at every stage.
Role-based ownership of automation in both in development and production – removes the risk of accidental, malicious, or unapproved change giving reassurance across all business functions that changes are made by the right people at the right time.
Full logging and audit capabilities creates enables a single graphical view of your automation estate – capturing detailed execution activity.
Release Management
CORTEX provides added governance over the publishing of your automation flows to a production operation state. Selected users create solution packages containing the appropriate versions of all automation definitions, which are known to work together. This solution package, which is version controlled in the same fashion as individual automation definitions, is published by the user to the production environment, when it is immediately available for use.
CORTEX supports multiple versions of each solution package to be active in the production environment, and the user can select one as the default version. This enables you to migrate other systems which interact with CORTEX from the previous to the new version at an appropriate pace.
Version Control
A citizen developer user base means developers are often spread across different floors, different offices even different time zones. Being able to effectively track changes is critical to ensuring your automations are correct.
CORTEX’s integrated Version Control ensures that you have a full history of every committed change to your automation, including who made it and when.
Our graphical flow comparison viewer allows your team to quickly understand the differences between versions, reducing the likelihood of lost updates from one user overwriting the work of another.
Rapid Development
Getting to value quickly is vital for CSPs. Early ROI relies on easy empowering the organisation and to realise the value of ideas and innovations.
Graphical Drag and Drop environment
The CORTEX Studio visual automation definition environment makes it intuitive and easy for citizen developers to rapidly build and validate new automation flows.
Icons and clear descriptions mean that users can rapidly grasp the layout and overall function of the automation flow.
Each function block icon displays its configuration in the property editor, allowing users to enter property values by entering literal values, by referencing existing data variables, or by providing C# expressions.
Pre-built Function Blocks
CORTEX comes out of the box with more than 150 prebuilt Function Blocks providing discrete atomic functions, enabling citizen developers to drag and connect them up as necessary to meet the automation requirements.
- Parse and manipulate data structures. Simple types such as strings, numbers and Booleans, and complex types such as lists, dictionaries and dates and times.
- Help make decisions and route execution.
- Integrate with external 3rd party applications over a range of connectivity protocols including HTTPS, email, SSH, and SQL.
- Catch, identify and handle both expected and unexpected error conditions.
Exception Handling
To be truly autonomous, automation must be able to identify and handle exceptional situations. Hierarchical exception handling allows developers to define the automation response to both known and unknown errors.
Developers can chain together multiple exception handlers, each triggered by a specific exception scenario; the logic from each of these can be as unique as necessary. A final ‘catchall’ exception handler allows the user to define logic to execute when an unknown or unexpected error occurs.
This is a powerful capability that organisations can leverage to ensure that the automation delivers maximum value.
3rd Party Integration
Integrating with your existing IT landscape your devices, systems, applications and data is at the core of every useful automation platform.
CORTEX supports a wide variety of out-of-the-box integration technologies, including HTTPS RESTful APIs, FTP, SSH and telnet, and SQL. Our application extensibility capabilities have enabled CORTEX to be integrated into Kafka brokers, ESB such as WebMethods, and social media apps including WhatsApp, Signal and Telegram.
Automation Operations
Zero-downtime automation upgrades
Things change, all the time; and you need to be confident you automation will keep up with any changes in its environment. We recognise how mission critical deployed automation is and that’s why CORTEX supports zero-downtime upgrades.
At the touch of a button, an appropriately authorised user can publish CORTEX automations to your production environment as frequently as necessary, with no interruption to in-flight process executions. CORTEX also supports multiple concurrent versions of each published automation, allowing you to migrate your other applications from previous to new at a pace that suits you.
Human-In-The-Loop
No matter how much automation you have, at some stage there will always be a need for Human-In-The-Loop activities.
- Change Management
- Continuous Automation
- Automation Exceptions
- Quality Control
Sometimes its necessary, and sometimes its preferred.
The CORTEX Interaction Portal web application allows your users to access in-flight automation executions as and when needed, by desktop, laptop, tablet or smartphone.
Whether users need to review and approve next actions, provide additional data inputs, or handle exceptional scenarios, the CORTEX Interaction Portal presents necessary information in a context-specific, personalised web page with clear guidance on what inputs, decisions or actions are required. With built-in jeopardy management, CORTEX can track when any necessary input is not received within a required time and can escalate or redirect the request as appropriate.
High Availability and Geo-resilience
CORTEX can be deployed in high availability and geo-resilient architectures, ensuring availability of your automated operations 24x7x365. Based on state of the art technology, CORTEX ensures that your automation platform is always available to process service requests from your business. By spreading workload across many CORTEX nodes, the loss of any one node does not impact the ability of CORTEX to continue operating.
You can choose to deploy each CORTEX node on-prem in your data centres, in a public cloud, or in your private cloud environment, adding to the resilience of your CORTEX operational platform.
If you want to read more about our Software Features, or you would like to access more content about the application of automation and orchestration, our hub is available to you.
If you want to read more about our Software Features, or you would like to access more content about the application of automation and orchestration, our hub is available to you.
