Telcos face an increasingly complex cybersecurity threat surface due to technologies like IoT, 5G, and cloud computing, which introduce new vulnerabilities and increase data volumes. Organisations must contend with threats from malicious actors, state-backed attacks, human error, and stricter compliance…
How a security-first mindset depends on automation
Telecoms providers face rising security risks as 5G expands the attack surface with IoT, cloud, and virtualisation. Fraud costs reached nearly $39 billion in 2022, while breaches and credential theft expose operators to financial loss and long-term reputational damage. Governments and…
Consolidating, simplifying and optimising the OSS – getting ready for Level 4 automation: Part 3
Optimisation is Stage 3 in CORTEX’s automation framework, following consolidation and simplification. It aims to reduce cost, risk, and inefficiency by refining processes across telecom networks and operations. Rather than relying on large, expensive transformations, CORTEX advocates micro-level innovation—empowering teams to…
Digital Transformation at Scale Where can you begin your automation journey
Start Small. Scale Fast. Automate with Impact. Digital transformation isn’t a single project. It’s an ongoing approach rooted in process thinking, not just tools. Many telcos stall by over-planning, chasing perfection or treating automation as a one-off initiative. That’s a mistake….
Will hyperautomation replace automation in telecoms?
Automation in telecoms is evolving from isolated, process-specific implementations to hyperautomation—an integrated approach that unifies automation across business and network domains. As CSPs aim for Level 4 or 5 autonomy in TM Forum’s maturity model, hyperautomation enables seamless orchestration of processes,…
Consolidating, simplifying and optimising the OSS – getting ready for Level 4 automation: Part 2
Part 2 of the OSS automation transformation series focuses on Simplification, the second stage in our three-step model. Building on Consolidation, where legacy systems are integrated into a unified automation framework, Simplification involves retiring or replacing outdated assets without discarding the…
AI-based automation: Wait or act now?
In an era where the complexity of telecom services is skyrocketing, and where there is an urgent need to monetize benefits, our comprehensive white paper offers a clear roadmap for service providers. It navigates through the evolving landscape of AI and…
Connecting orchestration islands for true end-to-end automation
Transform Your Network with Cross-Domain Orchestration Unlock the Full Potential of Your Network Operations with We Are CORTEX Are you ready to revolutionise your network operations? As the complexity of network technology increases, so does the need for efficient orchestration. We…
Automation: A business and compliance imperative
Why Automation Is Now a Compliance Imperative for CSPs For Communications Service Providers (CSPs), automation isn’t optional anymore. Global legislation – including the UK’s Telecommunications Security Act (TSA), the EU’s NIS2 Directive, and US security laws – is forcing providers to…
Compliance with the TSA isn’t enough for NIS 2 compliance
This white paper dives into the Telecoms Security Act 2021 and the NIS 2 Directive, spotlighting the intensified cybersecurity landscape for critical infrastructure and telecom providers. With cyber threats pushing into network perimeters and supply chains, businesses now face heightened expectations…
Consolidating, simplifying and optimising the OSS – getting ready for Level 4 automation: Part 1
This white paper outlines Stage One of our three-part OSS automation transformation plan: Consolidation. It tackles the key problem faced by operators aiming for Level 4 automation—legacy OSS platforms that cannot simply be replaced due to their ongoing importance to live…
An Experts Guide to Automation Success
Automation is no longer optional for Communications Service Providers (CSPs). The guide explains that automation should not be seen as isolated task-level fixes but as an end-to-end transformation covering people, processes, and technology. Success depends on setting a clear business…
5G success demands B2B service delivery automation
Advanced automation, the key for 5G SA value realisation “Enhancing 5G business opportunities with automation and network slicing,” delves into the transformative world of 5G Standalone (SA) and its pivotal role in propelling enterprises and B2B sectors into a new era…
A Buyers Guide to Automation Success
Automation is essential for CSPs to manage complexity, reduce costs, and improve service. It ranges from tactical RPA to advanced orchestration with AI. Key drivers are cybersecurity, customer experience, operational efficiency, scalability, and revenue assurance. Automation delivers value in network…
Revenue Assurance: Roaming risk and opportunity, leveraging IR.21 and IR.85
Roaming risk and opportunity, leveraging IR.21 and IR.85 The introduction of the new GSMA RAEX schema means more frequent updates, with more opportunities for making mistakes in updating internal applications and elements. Having consistent, highly automated processes is key to saving…