Automation is already transforming CSPs operations – and AI promises to elevate system operations and efficiencies. What approach are CSPs taking to add AI to the mix — and what are their priority targets? Multiple trends are coming together to create…
What’s the AI timeline for operators?
There is a lot of hype surrounding Ai and how it is set to revolutionise the communications and service provider sector. An incremental approach to adoption is most likely. But where are we now? Artificial Intelligence (AI) and Machine Learning (ML)…
Will Agentic AI solve the telco OSS integration challenge?
Agentic AI supported by open source MCP holds great promise for simplifying integration and facilitating information transfer necessary for advanced automation. But while there’s early promise, it’s unrealistic to expect that telco networks, including the OSS, BSS and other domains, will…
Is the TMF Open Digital Architecture the ultimate destination for the adoption of composability?
The TMF Open Digital Architecture promises to provide a unified approach to both APIs and process management – but many legacy systems and functions will never migrate to ODA. What’s needed is an approach that enables the realisation of the ultimate…
Composable IT in telecoms – is it a pathway to automation?
Composability allows us to integrate different systems – both inside our networks and externally. Internally, this provides a means to implement new levels of process automation. How? Composable IT – driving monetisation but also internal optimisation Composable IT has become rather…
Is telco optimisation a big-bang activity, or should it be targeted towards micro improvements?
While automation transformations may gain the attention of the boardroom, they can be risky, require significant investment, and are rarely fully completed. Taking a micro-improvements approach to automation can yield results quickly while supporting macro-projects in future. Many operators consider automation…
Why reusable automation is key to ongoing telco optimisation
The We Are Cortex automation platform uses ‘Process Fragments’ to support reuse and portability of existing automation flows, ensuring that none are ever wasted as legacy systems are retired or replaced. Automation is no longer a choice, it’s a necessity. While…
Why legacy systems and networks must be part of ongoing automation and optimisation efforts
Most operators would love to be able to shut down their legacy PSTN and other networks and to focus their transformation activities on newer investments. Indeed, we can argue that PSTN shutdown, for example, is just the kind of highly attractive…
Consolidating telco billing systems and protecting automation investments
With operators running multiple automated integrations for their legacy billing systems, many are concerned that if they retire or consolidate them, they will lose the original automation. With We Are CORTEX that’s not the case. The number of billing systems telcos…
Automation of legacy systems can overcome the skills shortage
The loss of skills and expertise around legacy systems is becoming a challenge for telcos when it comes to automation. But it doesn’t have to be. Find out how the CORTEX automation platform provides reusable automations through support for any interface…
Greenfield automation is not the reality for most operators
When it comes to the transition to Level 4 automation, it would be nice to have the luxury of building a network from scratch – for example, a 5G private network that is isolated from any other infrastructure. In that case,…
Redefining Networks: Does IA+AI=L4?
The telecommunications industry is undergoing significant transformation. As network demands soar—driven by 5G and IoT, edge computing and immersive media—network operators are under pressure to evolve rapidly, scale smartly, and innovate continuously. Automation is key to this transformation: achieving Level 4…











