
Roaming Automation: New Revenue, improved margins, and happier customers
This whitepaper sets out what a modern solution for IR.21 and IR.85 processing should look like. It argues that roaming agreement updates should move from a manual burden to a

This whitepaper sets out what a modern solution for IR.21 and IR.85 processing should look like. It argues that roaming agreement updates should move from a manual burden to a

IR.21 and IR.85 changes affect multiple systems and teams. To automate them properly, providers need an end-to-end approach covering three stages: detect, assess, and deploy. Detection alone, such as through

This whitepaper explains why roaming operations have become a prime candidate for automation. IR.21 and IR.85 agreements are long, complex, and updated frequently. Most operators manage hundreds of them. Each

This whitepaper focuses on how telcos can apply AI in practical, low-risk ways that deliver value today. It moves past hype and sets out four lessons based on real deployments.

This We Are CORTEX white paper examines how AI is reshaping telecom automation, from early use in fraud detection and network optimisation to AI-native 6G architectures. It reviews industry readiness,

The paper shows how CORTEX applies Composable IT to telecoms automation by breaking processes into reusable, interoperable Process Fragments. Traditional service creation relied on complex abstractions like Service Independent Building

Telcos face an increasingly complex cybersecurity threat surface due to technologies like IoT, 5G, and cloud computing, which introduce new vulnerabilities and increase data volumes. Organisations must contend with threats

Telecoms providers face rising security risks as 5G expands the attack surface with IoT, cloud, and virtualisation. Fraud costs reached nearly $39 billion in 2022, while breaches and credential theft

Optimisation is Stage 3 in CORTEX’s automation framework, following consolidation and simplification. It aims to reduce cost, risk, and inefficiency by refining processes across telecom networks and operations. Rather than

Start Small. Scale Fast. Automate with Impact. Digital transformation isn’t a single project. It’s an ongoing approach rooted in process thinking, not just tools. Many telcos stall by over-planning, chasing

Automation in telecoms is evolving from isolated, process-specific implementations to hyperautomation—an integrated approach that unifies automation across business and network domains. As CSPs aim for Level 4 or 5 autonomy

Part 2 of the OSS automation transformation series focuses on Simplification, the second stage in our three-step model. Building on Consolidation, where legacy systems are integrated into a unified automation