CORTEX, can efficiently extract information regarding Regular Recurring Charges (RRC) from the service order or the Product Catalogue. It applies these charges to the customer’s billing account, ensuring accuracy and consistency in billing. Additionally, CORTEX updates the status of Usage accounts when services are ceased, maintaining up-to-date account records. It also intelligently assigns customers to suitable billing batches, facilitating streamlined invoice generation. It enhances communication and transparency by issuing timely progress notifications at crucial stages of the billing process. These notifications are sent to internal and external stakeholders, keeping all parties informed and engaged throughout the billing cycle.
Integrating the service into the financial framework, including it in the routine billing operations data stack, is imperative. This integration is crucial for accurately capturing recurring and usage-based fees, ensuring they are consistently and correctly accrued to the customer’s account. The system guarantees that all charges associated with the service are meticulously reflected in all subsequent customer billing statements and invoices. This process not only upholds billing accuracy but also enhances transparency in the customer’s financial obligations related to the service. Incorporation into the billing operations is essential for maintaining a clear and consistent financial relationship with the customer, thereby fostering trust and satisfaction in the services provided.
Paired with the Revenue Assurance, ensuring all customer details are correct for billing allows a transparent payment process.
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