Station – Porting

CORTEX adeptly manages both donor-led and recipient-led number porting processes, catering to the needs of telecommunications operators. The donor-led process starts by validating that the number to be ported is currently owned by an existing customer and ensures there are no commercial restrictions hindering its porting. CORTEX then generates a Porting Authorisation Code (PAC) and updates the relevant inventory systems. It orchestrates with the recipient operator to set a mutually agreeable porting date and time. Following this, CORTEX reconfigures network elements to redirect inbound calls to the number, ensuring seamless service transition to the recipient operator. It updates number management systems to reflect the new status of the ported-out number and issues progress notifications to both internal and external stakeholders at key stages of the process.

For porting-in processes, CORTEX begins by validating the PAC provided by the customer, ensuring its legitimacy. Similar to the porting-out process, it coordinates with the donor operator to finalise a porting date and time. After this, CORTEX updates subscriber records in the Home Location Register (HLR) or Home Subscriber Server (HSS) and the billing systems to incorporate the new number. It also updates number management systems to mirror the status of the newly ported-in number. Throughout this process, CORTEX maintains transparent communication by issuing progress notifications to relevant parties, thus keeping everyone informed and aligned.