Telecoms providers face rising security risks as 5G expands the attack surface with IoT, cloud, and virtualisation. Fraud costs reached nearly $39 billion in 2022, while breaches and credential theft expose operators to financial loss and long-term reputational damage. Governments and…
Is telco optimisation a big-bang activity, or should it be targeted towards micro improvements?
While automation transformations may gain the attention of the boardroom, they can be risky, require significant investment, and are rarely fully completed. Taking a micro-improvements approach to automation can yield results quickly while supporting macro-projects in future. Many operators consider automation…
Consolidating, simplifying and optimising the OSS – getting ready for Level 4 automation: Part 3
Optimisation is Stage 3 in CORTEX’s automation framework, following consolidation and simplification. It aims to reduce cost, risk, and inefficiency by refining processes across telecom networks and operations. Rather than relying on large, expensive transformations, CORTEX advocates micro-level innovation—empowering teams to…
Why reusable automation is key to ongoing telco optimisation
The We Are Cortex automation platform uses ‘Process Fragments’ to support reuse and portability of existing automation flows, ensuring that none are ever wasted as legacy systems are retired or replaced. Automation is no longer a choice, it’s a necessity. While…
Why legacy systems and networks must be part of ongoing automation and optimisation efforts
Most operators would love to be able to shut down their legacy PSTN and other networks and to focus their transformation activities on newer investments. Indeed, we can argue that PSTN shutdown, for example, is just the kind of highly attractive…
Digital Transformation at Scale Where can you begin your automation journey
Start Small. Scale Fast. Automate with Impact. Digital transformation isn’t a single project. It’s an ongoing approach rooted in process thinking, not just tools. Many telcos stall by over-planning, chasing perfection or treating automation as a one-off initiative. That’s a mistake….
Will hyperautomation replace automation in telecoms?
Automation in telecoms is evolving from isolated, process-specific implementations to hyperautomation—an integrated approach that unifies automation across business and network domains. As CSPs aim for Level 4 or 5 autonomy in TM Forum’s maturity model, hyperautomation enables seamless orchestration of processes,…
Consolidating telco billing systems and protecting automation investments
With operators running multiple automated integrations for their legacy billing systems, many are concerned that if they retire or consolidate them, they will lose the original automation. With We Are CORTEX that’s not the case. The number of billing systems telcos…
Automation of legacy systems can overcome the skills shortage
The loss of skills and expertise around legacy systems is becoming a challenge for telcos when it comes to automation. But it doesn’t have to be. Find out how the CORTEX automation platform provides reusable automations through support for any interface…
Greenfield automation is not the reality for most operators
When it comes to the transition to Level 4 automation, it would be nice to have the luxury of building a network from scratch – for example, a 5G private network that is isolated from any other infrastructure. In that case,…
Redefining Networks: Does IA+AI=L4?
The telecommunications industry is undergoing significant transformation. As network demands soar—driven by 5G and IoT, edge computing and immersive media—network operators are under pressure to evolve rapidly, scale smartly, and innovate continuously. Automation is key to this transformation: achieving Level 4…
Is L4 Automation really ON as the TMF claims?
CSPs, technology providers, and standards organisations launched the ‘L4 is ON’ Joint Initiative at the Autonomous Networks Summit 2025 held at MWC in Barcelona in March. However, there are many challenges still to overcome, particularly the problem of a mishmash of…