Skip to main content

We Are CORTEX

Roaming-Automation-e1772113102267

Roaming Automation: New Revenue, improved margins, and happier customers

This whitepaper sets out what a modern solution for IR.21 and IR.85 processing should look like. It argues that roaming agreement updates should move from a manual burden to a source of agility and commercial value. IR.21 and IR.85 changes affect…

Read More
Evolving-IR21-and-IR85-e1770206458434

Evolving IR.21 and IR.85 Change Implementation

IR.21 and IR.85 changes affect multiple systems and teams. To automate them properly, providers need an end-to-end approach covering three stages: detect, assess, and deploy. Detection alone, such as through RAEX, is not enough. Operators also need automated impact assessment across…

Read More
Automating-IR21-ad-IR85-e1768313452395

Automating IR.21 and IR.85 Change Implementation

This whitepaper explains why roaming operations have become a prime candidate for automation. IR.21 and IR.85 agreements are long, complex, and updated frequently. Most operators manage hundreds of them. Each change triggers manual reviews, network updates, validation, and governance checks, creating…

Read More
Telco-AI-readiness-e1768233010879

Four Practical Lessons in AI Readiness for Telcos

This whitepaper focuses on how telcos can apply AI in practical, low-risk ways that deliver value today. It moves past hype and sets out four lessons based on real deployments. First, Large Language Models can sit inside process flows to improve…

Read More
AI-in-telco-automation

AI in telco automation – progress and opportunities

This We Are CORTEX white paper examines how AI is reshaping telecom automation, from early use in fraud detection and network optimisation to AI-native 6G architectures. It reviews industry readiness, showing that while many operators are trialling AI, large-scale integration is…

Read More
Composable IT

Composable IT and process fragments

 The paper shows how CORTEX applies Composable IT to telecoms automation by breaking processes into reusable, interoperable Process Fragments. Traditional service creation relied on complex abstractions like Service Independent Building Blocks, but remained difficult to use. Composable IT modernises this idea:…

Read More
web-banner-2

Telecoms fraud and cyber risks

Telcos face an increasingly complex cybersecurity threat surface due to technologies like IoT, 5G, and cloud computing, which introduce new vulnerabilities and increase data volumes. Organisations must contend with threats from malicious actors, state-backed attacks, human error, and stricter compliance requirements…

Read More
web-site-banner

How a security-first mindset depends on automation

Telecoms providers face rising security risks as 5G expands the attack surface with IoT, cloud, and virtualisation. Fraud costs reached nearly $39 billion in 2022, while breaches and credential theft expose operators to financial loss and long-term reputational damage. Governments and…

Read More
Optimisation-paper-banner

Consolidating, simplifying and optimising the OSS – getting ready for Level 4 automation: Part 3

Optimisation is Stage 3 in CORTEX’s automation framework, following consolidation and simplification. It aims to reduce cost, risk, and inefficiency by refining processes across telecom networks and operations. Rather than relying on large, expensive transformations, CORTEX advocates micro-level innovation—empowering teams to…

Read More
paper5-banner

Digital Transformation at Scale Where can you begin your automation journey

Start Small. Scale Fast. Automate with Impact. Digital transformation isn’t a single project. It’s an ongoing approach rooted in process thinking, not just tools. Many telcos stall by over-planning, chasing perfection or treating automation as a one-off initiative. That’s a mistake….

Read More
paper9-banner-e1752057493946

Will hyperautomation replace automation in telecoms?

Automation in telecoms is evolving from isolated, process-specific implementations to hyperautomation—an integrated approach that unifies automation across business and network domains. As CSPs aim for Level 4 or 5 autonomy in TM Forum’s maturity model, hyperautomation enables seamless orchestration of processes,…

Read More
paper10-banner-pt2

Consolidating, simplifying and optimising the OSS – getting ready for Level 4 automation: Part 2

Part 2 of the OSS automation transformation series focuses on Simplification, the second stage in our three-step model. Building on Consolidation, where legacy systems are integrated into a unified automation framework, Simplification involves retiring or replacing outdated assets without discarding the…

Read More