With operators running multiple automated integrations for their legacy billing systems, many are concerned that if they retire or consolidate them, they will lose the original automation. With We Are CORTEX that’s not the case. The number of billing systems telcos…
Automation of legacy systems can overcome the skills shortage
The loss of skills and expertise around legacy systems is becoming a challenge for telcos when it comes to automation. But it doesn’t have to be. Find out how the CORTEX automation platform provides reusable automations through support for any interface…
Greenfield automation is not the reality for most operators
When it comes to the transition to Level 4 automation, it would be nice to have the luxury of building a network from scratch – for example, a 5G private network that is isolated from any other infrastructure. In that case,…
Redefining Networks: Does IA+AI=L4?
The telecommunications industry is undergoing significant transformation. As network demands soar—driven by 5G and IoT, edge computing and immersive media—network operators are under pressure to evolve rapidly, scale smartly, and innovate continuously. Automation is key to this transformation: achieving Level 4…
Is L4 Automation really ON as the TMF claims?
CSPs, technology providers, and standards organisations launched the ‘L4 is ON’ Joint Initiative at the Autonomous Networks Summit 2025 held at MWC in Barcelona in March. However, there are many challenges still to overcome, particularly the problem of a mishmash of…
Transitioning voice services across multiple generations: The challenge of change
Voice services are still foundational, but operators face the challenge of maintaining multiple network technologies and infrastructure. In addition, we are now facing the PSTN switch-off, which is proving more problematic for operators than expected. How can operators consolidate monitoring and…
Consolidating, simplifying and optimising the OSS – getting ready for Level 4 automation: Part 2
Part 2 of the OSS automation transformation series focuses on Simplification, the second stage in our three-step model. Building on Consolidation, where legacy systems are integrated into a unified automation framework, Simplification involves retiring or replacing outdated assets without discarding the…
When to use AI and when to avoid it
Strategic Engineering with CORTEX The telecommunications landscape is undergoing a seismic shift, driven by the promise of AI-led automation. While the potential for enhanced efficiency, agility, and customer experience is undeniable, the current generation of AI-powered automation solutions often falls short…
AI-based automation: Wait or act now?
In an era where the complexity of telecom services is skyrocketing, and where there is an urgent need to monetize benefits, our comprehensive white paper offers a clear roadmap for service providers. It navigates through the evolving landscape of AI and…
Portability: The key to protecting automation investments for telco networks
Portability of automations is required to ensure that, as telcos networks and processes evolve, there is no risk or disruption to the existing process. One of the main challenges telcos face when it comes to automation is that they are operating…