Automation is already transforming CSPs operations – and AI promises to elevate system operations and efficiencies. What approach are CSPs taking to add AI to the mix — and what are their priority targets? Multiple trends are coming together to create…
What’s the AI timeline for operators?
There is a lot of hype surrounding Ai and how it is set to revolutionise the communications and service provider sector. An incremental approach to adoption is most likely. But where are we now? Artificial Intelligence (AI) and Machine Learning (ML)…
Will Agentic AI solve the telco OSS integration challenge?
Agentic AI supported by open source MCP holds great promise for simplifying integration and facilitating information transfer necessary for advanced automation. But while there’s early promise, it’s unrealistic to expect that telco networks, including the OSS, BSS and other domains, will…
AI in telco automation – progress and opportunities
This We Are CORTEX white paper examines how AI is reshaping telecom automation, from early use in fraud detection and network optimisation to AI-native 6G architectures. It reviews industry readiness, showing that while many operators are trialling AI, large-scale integration is…
Composable IT and process fragments
The paper shows how CORTEX applies Composable IT to telecoms automation by breaking processes into reusable, interoperable Process Fragments. Traditional service creation relied on complex abstractions like Service Independent Building Blocks, but remained difficult to use. Composable IT modernises this idea:…