News & Views

Why automation matters – removing friction from customer experience – and enhancing outcomes for international sporting events. The mobile Euro

Most operators and service providers have a patchwork of legacy systems, protocols, and interfaces. It’s essential that your automation provider

Automation is imperative to manage the growing complexity of mobile and fixed networks. But while individual automations of sub-processes and

The UK’s new Telecommunications (Security) Act 2021 places unprecedented security responsibilities on the shoulders of CSPs and operators with the

The UK’s new Telecommunications (Security) Act 2021 places unprecedented security responsibilities on the shoulders of CSPs and operators with the

The road to automation isn’t an ‘all-or-nothing’ journey – and you don’t need to wait for AI to mature to

DPD’s rogue chatbot that was encouraged to swear at a customer and create a poem about how bad the company

There is a misconception that automation needs to be a an ‘all-or-nothing’ transformation project. This is simply not the case

Managing staff access to data is a key contributor to security protocols for service providers  – how can you automate

The telecoms industry is facing a new raft of governmental and state regulations aimed at assuring the security of national

The importance of automating network access and network resource management has been highlighted by issues with leading CSPs Recent articles

Automation is an imperative for CSP success. Some are taking an ‘all or nothing’ approach, others are deploying automation incrementally,

Automation and agility are key to 5G commercial success. For service providers both will unlock potentially new B2B customers and

5G Standalone, and the network slicing capabilities it brings, offers significant enterprise and B2B opportunities for CSPs. How can automation

CSPs are on a digital transformation journey. It’s a strategic imperative – to boost efficiency and reduce costs as a