Service Provisioning is both complex, and continuous. Network complexity, availability, human error, human speed, all cause poor performance and risk in delivery.
Service Provisioning

Service Provisioning is both complex, and continuous. Network complexity, availability, human error, human speed, all cause poor performance and risk in delivery.
CORTEX transformed a CSPs provisioning process, reducing processing time from 10 days to 20 seconds
A Global Operator worked with CORTEX to develop hard cease and soft cease process automations.
A large Communication Service Provider (CSP) was experiencing a long MTTR (Mean Time To Resolve) and as a result continually breached its customer SLA
The current IT stack used within the circuit writing process required manual data input leading to inefficiencies.
Voice Resource Management was a manually performed process, from order to allocation and further provision.