Delivering Executive Strategy + Automation
Todays' Executive Leader must ensure that Automation delivers against the strategic business objectives. In a CSP, this can be challenging.
Despite a constant demand to do more with less, the Executive challenge necessitates investment and change in almost every part of the business. From Customer Experience (CX) to ARPU, from Sustainability to Revenue Assurance.
These challenges are fraught with technology and process complexities, with business critical legacy tech and modern stacks, all having to interplay nicely togther all the time. This is where CORTEX can help you.
How do we help you?
We have a class-leading product, delivered by World-class experts.
CORTEX is a strategic automation tool for large, complex CSPs.
CORTEX is not just another Automation platform. CORTEX Supports the world’s largest and the world most entrepreneurial CSPs. For more than 20 years we have innovated and helped our clients to be more cost effective, more consistent, and to eliminate risks. To be here for another 20 years, we know we must continue to lead, to innovate, to continue help our clients.
Our open approach to automation means that CORTEX doesn’t require you write off existing automation investments you have in place today. There is no requirement to ‘rip and replace’ existing technologies. It can extend balance sheet life of current investments. It can be used to reduce or remove superfluous tools, legacy systems, and tactical spend. Most importantly, it enables your teams to rapidly develop and fully automate your most complex processes, delivering the maximum ROI in the shortest possible time to value.
We have an experienced team, who have worked for and with communications service providers just like you. They are versed in delivering automation in this sector, some for decades, and can offer you deep, meaningful, and valuable knowledge of how to help transform a business like yours.
Our Experts live and breathe your challenges, like those we expect you face, every day.
Why choose CORTEX
Our software alone is not the reason why people buy CORTEX, we know what really matters to CSPs. Discover the difference with We Are CORTEX.
Deliver business value quickly
I have a long term technology strategy but I need my automation to start delivering quickly and cannot wait for all of the legacy systems.
Hyper scalability for Communication Service Provider operations
We work in a high volume business and our automation tools need to execute at speed and scale out to handle huge volumes of transactions.
Enterprise-grade automation platform
We want to automate business critical operations and we need central controls and governance around our automation estate to avoid citizen-developers running unnecessary risks.
Executive Leadership Use Cases
As a dedicated CSP business we deep dive into every area of a CSP, take a look at some of our other use cases here.
Customer billing relies on an extensive underlying infrastructure to monitor, record, maintain data and apply required contractual parameters for accurate billing.
The current IT stack used within the circuit writing process required manual data input leading to inefficiencies.
Manual network fault management on trouble tickets for network infrastructure that were raised from customer complaints, by the operations teams.
The customer wanted to maximise the quality of their international voice network services whilst minimising costs.
Voice Resource Management was a manually performed process, from order to allocation and further provision.
Minimising unexpected downtime or systems availability for customer impacting Change Requests.