& AI Teams
Faster, more effective decision making is business critical. From Financial health to identifying product or service opportunities, lifting CX or simply efficiency and productivity. The best Data & Analytics drive the most success.
Timely and accurate versus slow and or inaccurate financial reconciliation. Market defining and early mover advantage, versus ill-informed strategies and tactics. Happy, low touch customers, versus service outages, manual processes with associated financial and customer impacts.
Effecting successful IoT strategies, creating Machine learning and leveraging Artificial Intelligence opportunities will largely depend on how successful, how consistent and how smart your data strategy and toolsets are.
Whether you are designing and maintaining effective data structures, or simply ensuring data is fed to your data lakes, failure is not an option. The impacts can be far reaching.
How do we help you?
We have a class-leading product, delivered by World-class experts.
CORTEX is a strategic automation tool for large, complex CSPs.
Complete with enterprise grade governance and tooling CORTEX will help reduce risk and bring controls appropriate to your business, whilst remaining scalable and cost effective.
Importantly, CORTEX doesn’t require you write off existing automation investments. There is no requirement to ‘rip and replace’ existing technologies. It can extend balance sheet life of current investments. It can be used to reduce or remove superfluous tools, legacy systems and tactical spend. A journey with CORTEX will allow you to focus on the efficient deployment of automation capabilities, in a controlled, scalable, and extensible way.
Rapid development and configuration, delivered by experts in your marketplace helps you achieve MVP in a fraction of the time you will likely get elsewhere, which in turn delivers rapid and meaningful ROI.
Our experience helping harness processes, deliver better data, more quickly, for the world’s largest communications service providers, helps set us aside from others.
Starting with your most strategic needs, which are often in Billing or Network Operations, we have helped, and continue to help the worlds largest operators. Our experience brings value to you:
Our Experts live and breathe your challenges, like those we expect you face, every day.
Why choose CORTEX
Easy to use and quick to master
We have tools that can automate the simple areas of our business but we need a platform that can deal with all of our needs not just the easy stuff.
Superpower your NOC operators with automation
My NOC teams spend hours on low value and repetitive tasks and yet I need their expertise to make decisions so cannot replace them with a robot.
Enterprise-grade automation platform
We want to automate business critical operations and we need central controls and governance around our automation estate to avoid citizen-developers running unnecessary risks.
Data, Analytics & AI Use Cases
As a dedicated CSP business we deep dive into every area of a CSP, take a look at some of our other use cases here.
Customer billing relies on an extensive underlying infrastructure to monitor, record, maintain data and apply required contractual parameters for accurate billing.
The current IT stack used within the circuit writing process required manual data input leading to inefficiencies.
Manual network fault management on trouble tickets for network infrastructure that were raised from customer complaints, by the operations teams.
The customer wanted to maximise the quality of their international voice network services whilst minimising costs.
Voice Resource Management was a manually performed process, from order to allocation and further provision.
Minimising unexpected downtime or systems availability for customer impacting Change Requests.