An operator required their customers to be able to validate the status of their services.
Customer service testing

CORTEX is one of Vodafone’s strategic platforms helping automate and orchestrate processes and platforms which when brought seamlessly together create efficiencies and capability…
View this case study
CORTEX was used to intelligently orchestrate end2end automation across multiple platforms and processes. See the results delivered by RWS and We Are CORTEX.
View this case study
CORTEX is one of Vodafone’s strategic platforms helping automate and orchestrate processes and platforms which when brought seamlessly together create efficiencies and capability…
View this case study
CORTEX was used to intelligently orchestrate end2end automation across multiple platforms and processes. See the results delivered by RWS and We Are CORTEX.
View this case study
An operator required their customers to be able to validate the status of their services.
A large Communication Service Provider (CSP) was experiencing a long MTTR (Mean Time To Resolve) and as a result continually breached its customer SLA