“Automation is a central point inside the IT operations Strategy, as part of our digital transformation, with great focus and commitment from all the involved parties. We believe that through intelligent automation we can achieve our goal to deliver reliable and seamless services to our customers.

Besides the tool, which is also important, we needed partners who can support us through the automation journey and empower us with the right methodologies in order to implement automation efficiently and timely.

Together with Realworld Systems and Cortex, we can achieve our goal to implement intelligent automation by using the best combination between the tool and mindset.” Marian Merisescu, Lead Automation Architect, Orange Romania.

The Realworld Systems ethos, of supporting companies on a strategic, tactical, and operational level, mirrors the Cortex mission of a “World where everyone can automate” through technological accessibility and innovations in strategies and methodologies for success in Intelligent Automation.

The partnership came together following TM Forum’s Digital Transformation World 2019. It combines two decades of Realworld Systems’ extensive experience in digital transformation with the industry-leading innovation of Cortex’s and two decades of success in developing and delivering Intelligent Automation software.

“We are delighted that Orange Romania selected Realworld and Cortex for delivering the solution for automating its IT Operations landscape. This is just the beginning of a journey that aims for a radical business transformation that will allow Orange to deal with the increasing complexity of its IT Operations and Network landscape.

Realworld is committed to assist its long-time customer Orange Romania, and to deliver the best strategies and methodologies in implementing intelligent automation,” Bogdan Hebean, Business Development Lead at Realworld Systems said.

A proven, unique engagement process began in late 2019, with a Cortex Kickstarter™ project that goes beyond a traditional POC. In two days, this provides a rapid prototype intelligent automation solution, applied in context for Orange. The initial automation focus of IT Ops was driven by the ongoing convergence of IT and network operations.

With impending pressure from new technologies such as 5G, SDN, NFV, microservices and cloud transformation, IT infrastructure is ever more vital to underpin service operations. Phase one of the intelligent automation initiative, a Cortex Launch Program™, guarantees tangible outcomes within 3 months.