Collections

An operator was facing significant revenue interruptions owed to clunky and laborious debtor processes.

Billing Operations

Customer billing relies on an extensive underlying infrastructure to monitor, record, maintain data and apply required contractual parameters for accurate billing.

Service Provisioning – Soft Cease

A Global Operator worked with CORTEX to develop hard cease and soft cease process automations.

Revenue Assurance

Customer billing relies on an extensive underlying infrastructure to monitor, record, maintain data and apply required contractual parameters for accurate billing.